Shipping policy
Shipping Policy – Happiest Paws
Welcome to Happiest Paws! We are committed to delivering your order quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
During busy periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- South Africa: 1–4 business days
- International Orders: 7–21 business days
Shipping times may vary depending on your location, customs processing, and courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. Any promotions offering free shipping will be clearly displayed on our store.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.
Incorrect Address Information
Please ensure your shipping address is correct before placing your order. Happiest Paws is not responsible for orders shipped to incorrectly provided addresses.
Delayed or Lost Packages
While we work with trusted shipping partners, delays can occasionally occur. If your order has not arrived within the estimated timeframe, please contact us and we will assist you as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.
Contact Us
If you have any questions regarding shipping, please contact us through our store’s contact page or support email. rondgangeredwin@gmail.com
Thank you for shopping with Happiest Paws! 🐾